Privacy Policy

The purpose of this privacy policy is to inform you about how we use your personal data in accordance with the General Data Protection Regulation, better known by its acronym GDPR.

As part of its activities, Novabiom will collect and use personal data. The company attaches the utmost importance to the security and confidentiality of your data, and we want our policy to be as clear as possible.

This Policy may be updated to enrich, simplify, or clarify it, or because required by law. We therefore advise you to review it regularly, although we will draw your attention to any significant changes.
Version dated March 1, 2026

Who is responsible for processing?

Novabiom is responsible for processing all uses of the website.
Novabiom therefore determines why and how personal data is used. This involves responding to your contact requests by various means.

What are my rights?

The GDPR was designed to strengthen your rights regarding the use of your personal data:
Right to information
It is your right to know what we will do with your data.

Right of access
This right allows you to ask us what personal information we hold about you.

Right to rectification
You may request that your personal data be modified if it is inaccurate or incomplete.

Right to object
You may object to the use of your personal data on grounds relating to your particular situation.

Withdrawal of consent
You have the option to withdraw your consent at any time without having to justify your decision when consent is the legal basis for the use of your data.

Right to restriction
You may request that your personal data be "frozen" so that we retain it for a period of time at your request.

Right to erasure
You may request the erasure of your personal data if the legal basis for the use of the data does not preclude it (for example, requesting the erasure of your tax data would not work!).

Right to portability
You may request that we communicate to you or to a third party, in an understandable manner, the personal data that you have directly provided to us.

Post-mortem rights
You have the option of designating a person who will take care of your personal data after your death.

How can I exercise my rights or who should I contact if I have a question?

If you have any questions, or if you wish to exercise your rights (information, access, rectification, opposition, withdrawal of consent, limitation, erasure, portability, or post-mortem), you can contact our Data Protection Officer at the following addresses:

For any questions: rgpd@novabiom.com
We will ensure that you receive a response as soon as possible.

However, if after contacting us you are not satisfied with our response, you have the option of filing a complaint with the National Commission for Information Technology and Civil Liberties (CNIL).

Why do we use your personal data?

Submit a request using the contact form

When you request contact, we collect your identification data (type of applicant, last name, first name) and your professional data (job title, phone number, email address, company, subject of your request, and your message).
The legal basis is your consent to the use of the questionnaire.

Your information is used to direct your request to the most appropriate contact person, call you if necessary, and provide you with a quote.

Your data is stored:
· 6 months for the contact questionnaire
· 5 years after the end of the business relationship

We will share your data with authorized employees within the Group depending on the request and activities, as well as with authorized subcontractors.

Integrate your information into the Customer Relationship Management center

Following your contact request, we will enter your information (last name, first name, email address, phone number, and job title) into our tool.
The legal basis is the company's legitimate interest in expanding its customer base.
Your data will be kept for the duration of the business relationship and for three years from the last contact.
We will share your data with authorized employees within the Group and its subsidiaries, depending on the request and activities, as well as with authorized subcontractors.

Respecting your consent regarding cookies and other trackers

When you log on to our website, a pop-up will appear allowing you to choose cookies and trackers.
The legal basis is your consent.
Your data and choices are stored for 6 months. After this period, we will ask you again!
We will share your data with authorized employees within the Group and subsidiaries depending on the request and activities, as well as with authorized subcontractors.

Submit a request to exercise your rights (GDPR)

If you wish to exercise your GDPR rights, we will need your first and last name, contact details (postal address or email address), your request, proof of identity, and any data necessary to process your request.
The legal basis is legal obligation.

Your data will be kept for five (5) years from the end of the calendar year for all rights except the right to object, for which the data will be kept for six (6) years. If you have provided proof of identity, it will be kept for one (1) year after receipt of the request if the proof is necessary. Otherwise, the proof will be deleted immediately.

We will share your data with authorized employees within the Group and subsidiaries depending on the request and activities, as well as with authorized subcontractors.